Competing to Overcharge Consumers:

Study on Impacts of Electricity Deregulation in Massachusetts

Source: National Consumer Law Center

In April 2018, the National Consumer Law Center released an in-depth report on how electricity deregulation has harmed consumers in Massachusetts.

Some of the problems cited by the NCLC report:

  • Sales pitches that are “too good to be true”
  • Aggressive and deceptive marketing targeting those with low incomes, seniors, and limited English language proficiency
  • Variable rate contracts, high cancellation fees, and automatic renewal of contracts

Read the full report