Study on Impacts of Electricity Deregulation in Massachusetts
Source: National Consumer Law Center
In April 2018, the National Consumer Law Center released an in-depth report on how electricity deregulation has harmed consumers in Massachusetts.
Some of the problems cited by the NCLC report:
- Sales pitches that are “too good to be true”
- Aggressive and deceptive marketing targeting those with low incomes, seniors, and limited English language proficiency
- Variable rate contracts, high cancellation fees, and automatic renewal of contracts